Remote Monitoring and Management for Network Servers
Network Server Monitoring
We offer three distinct service levels, each targeted to suit your specific requirements:
Essential Server Care
For those that prefer a hands-on approach, Essential Care provides back-office monitoring that helps you reduce the time needed to filter alerts and research resolutions. Our RMM software monitors all of your servers, and our NOC will alert you – day or night – when critical issues arise. $49.00 Billed Monthly
$150.00 One Time Set Up Fee |
Essential Server Care Included Features:
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Preferred Server Care
Are your technicians spending too much time troubleshooting and resolving issues? With Preferred Server Care, you can completely offload server monitoring and management to our NOC. Alerts generated by our RMM software are sent to our remote remediation team, which connects to troubled servers to apply the appropriate solution – and you can monitor systems and ticket statuses from anywhere. $66.00 Billed Monthly
$150.00 One Time Set Up Fee |
Preferred Server Care Included Features:
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Elite Server Care
If you need the best of the best, Elite Server Care has you covered. Our talented technical teams are ready to investigate and resolve all server issues, whether they are generated by our RMM alerts or raised by your team via our ticketing system. You benefit from the NOC's critical notification and remediation teams, as well as the remote troubleshooting team for your service requests. You can forward any event identities, application messages, windows error messages and other anomalies to the NOC for best-effort troubleshooting and resolution. $132.00 Billed Monthly
$150.00 One Time Set Up Fee |
Elite Server Care Included Features:
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Contact your Account Manager today to see if we can help you reduce the cost of your IT expenses.
843-571-0000
Sales@telecochas.com
843-571-0000
Sales@telecochas.com