MiCloud Connect
MiCloud Connect lets you move communications and collaboration to the cloud with confidence. Featuring collaboration to make teams more productive, enhanced customer experience tools, global presence and improved business intelligence with integrations, you can connect your business communications in the cloud.
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Make Teams Productive
Mitel Connect collaboration turns conference calls into online meetings with messaging, web sharing and video.
Mitel Connect collaboration turns conference calls into online meetings with messaging, web sharing and video.
Enhance customer experiences
Mitel Connect Contact Center nurtures profitable customer relationships by phone, chat and email.
Mitel Connect Contact Center nurtures profitable customer relationships by phone, chat and email.
Global presence
Mitel Connect Global Numbers provide multi-national organizations a local presence in multiple countries via DIDs and International Toll-Free Numbers (ITFS).
Mitel Connect Global Numbers provide multi-national organizations a local presence in multiple countries via DIDs and International Toll-Free Numbers (ITFS).
Improve Business Intelligence
Mitel Connect advanced apps and integrations maximize the value of CRM and other business process programs.
Mitel Connect advanced apps and integrations maximize the value of CRM and other business process programs.
Business Communications Continuity
MiCloud Connect is architected with enterprise-class security measures and redundancy at network, infrastructure and application layers to maximize uptime and scalability. In addition, cloud phone services are backed by Mitel’s cloud Service Level Agreement (SLA) for added reassurance. And in the unlikely event that a disaster prevents Mitel’s primary data center from servicing communications, MiCloud Connect disaster recovery process migrates service to a redundant data center located in a different geographic region in order to mitigate risk.
MiCloud Connect is architected with enterprise-class security measures and redundancy at network, infrastructure and application layers to maximize uptime and scalability. In addition, cloud phone services are backed by Mitel’s cloud Service Level Agreement (SLA) for added reassurance. And in the unlikely event that a disaster prevents Mitel’s primary data center from servicing communications, MiCloud Connect disaster recovery process migrates service to a redundant data center located in a different geographic region in order to mitigate risk.
CRM and business process integrations
Put more power behind every customer touchpoint with cloud phone services that integrate with popular productivity apps like Salesforce®, ACT!® and Microsoft Dynamics®. Embedded calling features, integrated call and customer histories help provide a more holistic picture of business performance, while making interactions easier for employees and customers alike.
Put more power behind every customer touchpoint with cloud phone services that integrate with popular productivity apps like Salesforce®, ACT!® and Microsoft Dynamics®. Embedded calling features, integrated call and customer histories help provide a more holistic picture of business performance, while making interactions easier for employees and customers alike.
MiCloud IP Telephone Sets
MiVoice 5320eThe Mitel MiVoice 5320e IP Phone is an economical, entry level, self-labeling enterprise phone with a backlit LCD display and embedded Gigabit support. Specifically designed for communications-intensive companies that require a converged IP infrastructure to deliver productivity and customer-enhancing applications and services to the user desktop
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MiVoice 5330e
The Mitel MiVoice 5330e IP Phone is a next-generation, full-feature enterprise-class phone that provides users with a large graphics backlit display, embedded Gigabit support, wideband audio support, HTML applications toolkit built in, and 24 programmable self-labeling keys that provide one-touch access to speed calls and much more. The 5330e IP Phone supports Mitel Intelligent Directory, Mitel Live Content Suite, and Mitel Unified Communicator® Express (UCX) applications, which provide powerful unified communications features for users.
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MiVoice 5340e
The Mitel MiVoice 5340e IP Phone is a new generation phone that can be customized to a specific user and includes a large (backlit) graphics display, embedded Gigabit support, wideband audio support, HTML applications toolkit built in, and 48 programmable self-labeling keys that provide one-touch access to speed calls and much more.
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MiVoice 5360e
The Mitel MiVoice 5360 IP Phone is an exciting next generation desktop device that provides a color touch display to graphically deliver rich applications to general business or across multiple vertical market sectors. Equipped with a Gadget Sidebar (patent pending), the seven-inch display enables one-touch access to embedded or internet-based content and applications. The 5360 IP Phone is ideal for any enterprise executive or manager, teleworker, and contact center supervisor.
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MiVoice Conference Phone
With its array of 16 microphones that provide 360 degree sound pickup, its use of Beamforming Technology to target the microphones on the active speaker and its support for Wideband audio (22kHz) that provides rich, immersive audio reproduction, the MiVoice Conference Phone was designed from the ground up to provide conference participants with an exceptional audio experience – especially for those participants at the far end.
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