CommSafe
The Commsafe Maintenance Agreement, unlike an ordinary extended warranty for a specific piece of equipment, can be made to cover all your telecom and network equipment - including cabling. Use the Request a Site Survey form below to have a technician visit your site to prepare an inventory of the equipment you need to cover with a maintenance agreement.
Features
Features
- Technicians and stocked service vans available 24/7/365
- Maximum 4 hours response time for emergencies
- 48 hours for routine service
- 72 hours for scheduled adds, moves, and changes
- Manufacturer certified technicians for most systems
- Up to 4 hours per year for routine training
- Manufacturer standard parts and associated labor covered
- Discounted labor and equipment rates for AMCs
- Frontline interaction with internet and voice carriers
- 24 Hour Service Dispatch
- 24 Hour On-Call Technicians
- On-Line access to service history
- Satisfaction Surveys
- Monthly, Quarterly, or Annual Billing
