Monitoring and Management for Desktop Computers
and
Optional ​Help Desk telephone support

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Teleco CompleteCare ONE Managed Service Agreements provide the protection you need to maintain healthy computers and servers.

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Desktop Computer Monitoring

Total Desktop Care

Provides continuous Performance Monitoring of your desktop computers to make sure that you know what software is running on each computer, the latest Antivirus and Anti-Malware software is running, user Policy Management is being enforced and more.    

$14.00 For Each Computer - Billed Monthly

$75.00 One Time Set Up Fee - Each Computer

Total Desktop Care Included Features

• Billed Monthly
• Hardware & software audits
• Performance & Preventive Maintenance Reports
• LogMeIn Pro Remote Control
• LogMeIn Pro Remote Control (End-Client Access)
• Patch Whitelisting Service
• Antivirus Management
• Web-based Management Portal
• Desktop Performance Monitoring
• Administrative Scripting
• Policy Management
• Client Communicator with Self-Help Center
• Webroot Antivirus License
• Malwarebytes Anti-Malware Pro Software

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Help Desk Support

Help Desk telephone support

Help Desk is available exclusively for Elite Server Care Clients.

Regular Business Hours - M-F 8am to 6pm

     $53.00 Billed Monthly Per Desktop

After Hours - 7 Days & Holidays 5pm to 9am

     $39.00 Billed Monthly Per Desktop

Full Time - 365 Days 24 hours per day

     $66.00 ​Billed Monthly Per Desktop

Help Desk Included Features

• Billed Monthly
• All the services included with Total Desktop Care

Plus

• United States based End-Client Help Desk
• Personalized Answering
• Windows, Mac & Mobile Support
• Administrative Tasks
• Virus & Malware Removal
• Software Installations

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Contact your Account Manager today to see if we can help you reduce the cost of your IT expenses.

843-571-0000

[email protected]

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