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- Continuum Help Desk After Hours (5pm-9am)
Continuum Help Desk After Hours (5pm-9am)
Billed Monthly
Help Desk is available exclusively to Elite Server Care Clients.
All Help Desk hours are based on the time zone at the local site.
Includes Saturdays, Sundays and holidays (365 days a Year)
Help Desk Included Features:
Hardware & software audits
Performance & Preventive Maintenance Reports
LogMeIn Pro Remote Control
LogMeIn Pro Remote Control (End-Client Access)
Patch Whitelisting Service
Antivirus Management
Web-based Management Portal
Desktop Performance Monitoring
Administrative Scripting
Policy Management
Client Communicator with Self-Help Center
Webroot Antivirus License
Malwarebytes Anti-Malware Pro Software
US-based, End-Client Help Desk
Personalized Answering
Windows, Mac & Mobile Support
Administrative Tasks
Virus & Malware Removal
Software Installations